Cord does not publish a universal per-transaction or monthly limit. Payment availability and limits may vary with the connected account, currency, payment method, country, and the payment provider’s assessment.

A Cord plan does not guarantee that a specific transaction will be accepted. The issuing bank, connected account, or payment provider may also decline it or request additional authentication.

If a payment is declined

1. Review the message and reference shown by Cord.
2. Confirm that the method, currency, and amount are enabled for your payment account.
3. Ask the customer to check with their bank when the decline comes from the issuer.
4. If the issue continues, contact support with the approximate time and reference. Do not send full card details.

Recording a manual payment in Cord does not process or move money. Use it only after verifying the transfer or payment through an independent channel.

Fraud prevention

The payment provider may assess risk and request 3D Secure or another authentication step. Cord displays the available outcome, but does not promise transaction approval or operate a separate proprietary fraud engine.